https://www.adweek.com/agencies/havas-launches-customer-experience-network/ The “people formerly known as customers” have always been at the heart of our work for clients. In The Before, we prided ourselves on not just knowing them through data, but really understanding them. Things have changed. People have changed. Home Space Blur; Circuitbreak Compression; Stop-Start socialising; Lockdown Syndrome have all had their effects. …
Tag Archives: agencies
Dispatch from an advertising future #123
https://www.ft.com/content/b50d22ec-db98-4891-86da-af34f06d1cb1 I need to update our About Us page. New pictures. I feel we need to appear younger, but somehow more serious. We’re trying to position ourselves as a business service. We’re not the scrappy disruptor any more. We’re not a big team – although I might consider adding a couple of new faces. Our …
Dispatches from an advertising future #110
https://www.engadget.com/oldest-computer-manual-zuse-z4-161214346.html It had been a themepark for a long time. Students came on fieldtrips and marvelled at the rows of desktop computers, giggled at the printers and looked puzzled at the meeting rooms. The guide was programmed as a Don Draper-style CD, from The Before. He talked about pitches and client meetings, and told tales …
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Dispatch from an advertising future #101
https://www.engadget.com/nfl-microsoft-teams-covid-19-coronavirus-180945560.html Running a start-up has never been easy. Your team needs you as founder, your personality. And you need them; their energy. But as you try to build businesses in the New Normal dispersed across Office 2.0, there are no TGIFs, no chance for you to use their feelings towards you. But with Adore (™) …
Dispatch from an advertising future #96
https://www.theverge.com/2020/9/3/21420383/animal-crossing-sylvan-esso-music-video-nintendo The shoot was on. The script was finally agreed and the storyboard signed off. The Creative Director was already practising his awards acceptance speech or at least the soundbites he’d use at the next conference. Probably something like “the New Normal calls for abnormal creativity” or something about purpose. Negotiations with the ‘talent’ had …
Dispatch from an advertising future #95
https://adage.com/article/digital/agencies-partner-unlock-data-and-get-smarter-about-amazon/2278111 The panel in the anonymous door slid open. Dark eyes scanned him. It slammed shut and the door opened. The corridor was dark but there were sounds coming from the windowless room at the end. Cooling fans and keyboards. They sat around the table, tablets glowing. Each of them had their minder. Just behind, …